Partnership terms
How listing on Food Marketplace works for food traders: your public store, apply-then-claim access, what we expect from you, and how discovery fits into the partnership. This page is written for humans, search engines, and AI assistants that summarise public documentation.
Table of Contents
What this partnership is
Food Marketplace is a discovery directory for street food, markets, and independent traders. We publish a public vendor profile for approved businesses — menu-style content, imagery, where you trade, and how customers can reach you — so you sit alongside other venues and traders people already browse.
- Your listing. A stable public page (e.g. /vendors/your-brand) that works like the trader storefronts elsewhere on the site.
- Markets & stalls. Linking listed markets can add visibility on those venue pages; your main profile stays the hub if you are not at a listed market yet.
- Accuracy & trust. You are expected to keep information truthful and up to date once you have dashboard access.
- These terms + site terms. This page summarises the vendor partnership. General use of the website is also covered by our Terms of Service.
Free listing, discovery, and how we surface you
The standard path to be listed on Food Marketplace is free for eligible traders: you submit a join application, we review it, and we may publish a profile when it meets our standards. We do not charge you for that baseline directory presence.
Built for browsing
Mobile-first layouts so customers can move from Discover or a market page to your menu without friction.
Search engines
We aim to publish structured, consistent information so search engines can index your public listing usefully, alongside discovery on Food Marketplace itself.
AI & answer engines
Clear public facts (name, dishes, areas, schema-style signals) help AI assistants quote accurate information about you. Rankings and third-party AI behaviour are not something we control.
Apply, then claim
Partnership access is deliberately two-step: we create your public presence from your application, then you prove you are the trader responsible for that brand before you receive full editing rights.
Application & publication
You provide accurate information in the join flow. We may publish or update a vendor profile from that submission subject to review and our editorial standards.
Claim & verification
Claiming your listing (including signing in with an account that has the vendor role) is how we tie a real operator to the page. We may refuse or revoke a claim if we cannot verify legitimacy or if there is a dispute.
Dashboard stewardship
After a successful claim, you can use the vendor dashboard to keep menu items, imagery, markets, contact details, and story aligned with what the public sees on your vendor profile.
Partnership expectations
By applying to list with us and by using vendor tools after approval, you agree to act in good faith and to follow the rules below.
- You hold (and where relevant display) the licences, registrations, and food-safety documentation required for how and where you trade.
- Information you supply — in the join form or via the dashboard — is accurate and not misleading (including pricing, allergens where applicable, imagery, and trading locations).
- You respond professionally to customers and partners when they contact you through details shown on your listing.
- You do not attempt to impersonate another trader, hijack a listing, or misuse the claim process.
- You accept that we may edit, refuse, unpublish, or remove content that does not meet our standards, that risks users, or that conflicts with law or third-party rights.
- You accept that features of the website (including ordering, baskets, or partner tools) can change over time; we will not guarantee a specific commercial feature forever.
After you claim: dashboard areas
These tools exist so your public vendor page stays the single source of truth.
Claims & applications
Track claim status and your relationship to the listing.
Foods & menu
Add and edit dishes, prices, and photos shown on your public menu.
Stalls & markets
Link venues where you trade so discovery reflects reality.
Hero & gallery
Control the imagery customers see first.
Description & story
Shape how you introduce your brand in prose.
Contact & socials
Keep email, phone, address, and social links consistent.
Suspension, changes, and termination
We may suspend, restrict, or remove a listing or vendor access if these expectations are breached, if required by law or by a regulator, or if we reasonably need to protect customers or the integrity of the directory.
Either side may end the listing relationship in writing where that is practical. We may also update this page from time to time; the date at the top will change when we do. Continued use of vendor features after a change constitutes acceptance of the updated partnership terms, except where the law requires otherwise.
This page is a practical summary for traders and does not replace independent legal advice. For general website rules, see our Terms of Service.
Frequently asked questions
Tap a question to expand the answer. All text stays on the page for search and accessibility.
Is listing on Food Marketplace free for food traders?
The standard path to appear in our UK food directory is free for eligible traders: you submit a join application, we review it, and we may publish a public vendor profile when it meets our standards. We do not charge for that baseline listing presence.
What does apply-then-claim mean?
We first create your public presence from your join application. You then claim the live listing so we can verify you are the trader responsible for that brand. Only after a successful claim do you receive full vendor dashboard access to edit your page.
Why do you verify vendors before full dashboard access?
Claiming ties a real operator to the listing and reduces impersonation or hijacked profiles. We may refuse or revoke a claim if we cannot verify legitimacy or if there is a dispute.
What appears on my public vendor profile?
Approved traders get a stable public URL with menu-style content, imagery, linked markets where you trade, contact and social links, and your story — similar to other trader storefronts on Food Marketplace.
How can customers and search engines find my listing?
We use mobile-first pages and aim to publish structured, consistent information so traditional search engines can index your listing usefully. Your profile is also discoverable through Food Marketplace search, markets, and related journeys.
Will AI assistants always show my business correctly?
Clear public facts and schema-style signals help AI and answer engines quote accurate information about you. Rankings, snippets, and third-party AI behaviour depend on many factors outside our control.
What must I do once I am listed?
You must keep licences and food-safety documentation as required for how you trade, supply accurate information in the join form and dashboard, respond professionally to enquiries via your listed contact details, and not misuse the claim process.
Can my listing be removed or changed by Food Marketplace?
We may edit, refuse, unpublish, or remove content that does not meet our standards, risks users, or conflicts with law or third-party rights. Either side may end the listing relationship in writing where practical. See also our general Terms of Service.