Privacy Policy

Effective Date: June 13, 2024

Food Marketplace ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect
2. How We Use Your Information
3. How We Share Your Information
4. Cookies and Tracking
5. Your Rights
6. Data Security
7. Changes to This Policy
8. Contact Us
9. For Vendors
10. For Customers

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, and other information you provide when creating an account or placing an order.
Order Information: Details about your orders, preferences, and delivery/pickup information.
Usage Data: Information about how you use our website, including IP address, browser type, and device information.

2. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services.
To process your orders and communicate with you.
To improve our website and customer experience.
To send you updates, offers, and marketing communications (you can opt out at any time).

We may share your information with:

Vendors and partners to fulfill your orders.
Service providers who help us operate our business.
Law enforcement or other third parties when required by law or to protect our rights.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage. You can control cookies through your browser settings.

5. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at info@foodmarketplace.co.uk.

6. Data Security

We implement reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the new terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@foodmarketplace.co.uk

9. For Vendors

As a vendor, you agree that we may collect and use your business information, including contact details, menu items, and sales data, to facilitate orders and improve our services. We may share your information with customers and service providers as necessary. Vendors must comply with UK data protection laws, including GDPR, and ensure all customer data is handled securely.

10. For Customers

As a customer, you agree that we may collect and use your personal and order information to process your orders, communicate with you, and improve your experience. We may share your information with vendors and service providers as necessary. Your data is protected under UK data protection laws, including GDPR.