Privacy Policy

Food MP ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web platform, PWA, and services. By using our services, you agree to the terms of this Privacy Policy.

Table of Contents

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and other information you provide when creating an account or using our platform.
• Business Information: For vendors, we collect business details, menu items, location data, and service information.
• Usage Data: Information about how you use our web platform and PWA, including IP address, browser type, and device information.
• Platform Data: Orders, preferences, delivery/pickup information, and interactions with our multi-audience platform.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our web platform and PWA services
• To facilitate connections between vendors, customers, events, and markets
• To improve your digital identity and discovery on our platform
• To provide pick-up, delivery, and catering services
• To send you updates and platform communications (you can opt out at any time)

3. How We Share Your Information

We may share your information with:

• Vendors and partners to fulfill orders and provide services
• Event managers and market organizers for catering opportunities
• Service providers who help us operate our platform
• Law enforcement or other third parties when required by law or to protect our rights

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our web platform and PWA, and to analyze usage patterns. You can control cookies through your browser settings.

5. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at hello@foodmarketplace.co.uk.

6. Data Security

We implement comprehensive security measures to protect your information from unauthorized access, disclosure, or misuse. Our platform is designed with trust and security as top priorities.

7. Platform Features

Our platform includes:

• Web platform and PWA for mobile access
• Pick-up and delivery service management
• PR and marketing support for vendors
• New market discovery and opportunities
• Event and market manager connections
• Catering service marketplace
• Dashboard features (Q1 2026 release)

8. Multi-Audience Platform

Our platform serves multiple audiences:

• Food Vendors: Mobile catering businesses and food trucks
• Customers: Individual food lovers and families
• Event Managers: Looking for catering services
• Market Managers: Seeking vendors for their markets
• Catering Clients: Businesses and organizations needing food services

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the new terms.